Frequently Asked Questions

Most questions can be answered here. If you still have a question, please send us a message through our Contact Page form.

What is included in my Ring Workout Package?

1 Birch Wood Handle Ring
1 Loop Strap Attachment
2 Sets of Sleeve Covered Resistance Tubes
1 Set of Double Handles
1 Pair Foot Straps
1 Mesh Drawstring Back
1 Month Access On-Demand Library 

What level of resistance band should I buy?

Package 1
Yellow: (Ultra Light at 3lbs.) Yellow Resistance Bands are for those who are just starting their fitness journey, who have limited mobility and/or those who are not active on a daily basis. This level of resistance is briefly needed but used for increasing general mobility, strengthening weak muscles, warming up before an exercise and increasing blood flow. Orange: (Very Light at 7lbs.) Orange Resistance Bands are for someone a bit more active but not exercising to build muscles. This is great place to start for someone beginning resistance training.
Package 2:
Orange: (Very Light at 7lbs.) Orange resistance bands are for someone a bit more active but not exercising to build muscles. This is great place to start for someone beginning resistance training. Green: (Light at 12lbs.) The Green resistance band is at the lower end of intermediate level of fitness. This weight is the perfect beginning level for active people. If you have been actively working out but you have never used resistance bands, this is where you should start.
Package 3:
Green: (Light at 12lbs.) The Green resistance band is at the lower end of intermediate level of fitness. This weight is the perfect beginning level for active people. If you have been actively working out but you have never used resistance bands, this is where you should start. Red: (Medium at 18lbs.) The Red Resistance band is a great intermediate midrange weight for both men and women who exercise actively daily.
Package 4:
Red: (Medium at 18lbs.) The Red Resistance band is a great intermediate midrange weight for both men and women. Blue: Heavy at 25lbs.) The Blue Resistance Bands is at the heavy end of the intermediate mid range level. This is the most typical go to band for men who exercise frequently. Very fit women also use this band. 

TAKE THE QUIZ TO SEE WHICH WORKOUT PACKAGE IS RIGHT FOR YOU.

What length should I buy?

Short: 5’3” and Below
Medium: 5’4” to 6’1”
Tall: 6’2” and Above 

What is your return policy?

Warranty and Return Policy:
If any band or hardware snaps, breaks or fails within the first 90 days, we will replace it for free. Shipping the damaged item to our facility is not included. To return or exchange a product, call 1-800-440-1947 or email team@keithcookefitness.com for a return authorization number and shipping instructions.

Only unused items in brand new condition may be returned for full refund or exchange within 15 days of purchase. After 15 days, a 20% restocking fee will apply. *Except in the case of error on the part of Keith Cooke Fitness. Packages are not refundable as individual items; every single item must be returned to qualify for approval. Shipping & Handling Fees are Non-Refundable. To return your product, you should mail your product to:

Keith Cooke Fitness, 4924 Balboa Blvd #191, Encino California 91316 

What is your shipping policy?

Shipping Policy
• Order Processing: All orders typically ship within 48 hours. If there is a delay, customers will be notified within 24 hours of placing the order.
• Shipping Time: Continental USA orders are delivered within 2-5 business days. Shipping time time varies by location for customers outside the US.
• Shipping Methods: USPS & UPS. • Lost Package: The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier. We provide a tracking number so you can follow your shipment.
• Worldwide shipping: Cost may vary based on your location, customs and taxes. Keith Cooke Fitness is not responsible for additional fees and taxes that are incurred.
• For shipping questions, please email team@keithcookefitness.com 

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